Please note that due to overwhelming popularity of the Powerplay Decal Pack you may experience delays of up to 24 hours before seeing in-game purchases appear in-game.
To resolve some recent stability problems, new VIP Passenger missions have been disabled temporarily. Active missions of this type are not affected.
I'm having trouble redeeming a code
Updated: Wednesday 22nd June 2016
We have several types of codes that can be redeemed. Please read the guide below to find out what you are looking to redeem and how to proceed:
Problems with redeeming Steam Product Codes
If you have purchased Elite Dangerous or any of its products on Steam, you can redeem them onto your Frontier account on this website: https://tools.elitedangerous.com/en/register
You will need to sign into your existing Frontier account or create one as part of redeeming your key.
This works for the following Steam purchases:
If you do not find success with this, please redeem your codes by logging into the Frontier Store -> Product Access Key -> Enter Code. (You may need to add a billing address to continue.)
- Elite Dangerous
- Elite Dangerous Horizons Season Pass
- Elite Dangerous Pilot Starter Pack
- Elite Dangerous Commander Pack
This includes games purchased from Steam or a Frontier Store game gifted to you from a friend.
Problems redeeming Frontier Store Discount CodesYou can apply a discount code/coupon in the Cart section of the Frontier Store. You can find that here.
This includes Special Day codes, unique promotional codes and more!
Problems redeeming Gift codes and Event codes
The page to redeem a Gift Key can be found via the following link: https://www.elitedangerous.com/en/redeem-gift
You will need to login to your Frontier Account. If you are seeing the message "Incorrect username or password", the term 'username' is referring to the email address of your Frontier account.
This includes physical codes have been handed out at PAX, Gamescom & EGX; PC gamer promotions and more!
Redeeming a gift key is separate to redeeming a product code to access the game. If you need to redeem a code to access the game then please head to the 'Product Access Key' page after logging into 'My Account' on the Frontier Store.
Please wait... it will take a second!