You will need to login to your Frontier Account. If you are seeing the message "Incorrect username or password", the term 'username' is referring to the email address of your Frontier account.
This includes physical codes have been handed out at PAX, Gamescom & EGX, PC gamer promotions, and more!
Redeeming a gift key is separate to redeeming a product code to access the game. If you need to redeem a code to access the game then please head to the 'Product Access Key' page after logging into 'My Account' on the Frontier Store.
I'm still having problems redeeming my code!
If your code still seems to be invalid then it may be because some of your account data is invalid. Common causes for this are:
The first or second name on your account includes numbers.
The first or second name starts or ends with a blank space character.
The first or second name includes any special characters.