Email Delivery
Orange.fr & Wanadoo.fr email addresses may be experiencing problems receiving emails from our system. We are investigating and you can find some possible workarounds here.

Registering your Steam Key and creating your Frontier account

Updated: Thursday 14th September 2017

When you first start the game from Steam it will pop up showing you the key(s) you need to redeem. Copy the Elite Dangerous key before clicking PLAY (you can return to this page at any time later on).

Steam Product Code

The Frontier Launcher will load and prompt you to REGISTER or LOGIN. Select REGISTER. This will take you to the key registration page.

image

If you already own a Frontier Account:

Enter the email address you use to log in to your Frontier Account and tick Yes, I have a password and fill in the rest of the form.

If you do not have an existing Frontier Account:

Enter the email address you would like to use for your  Frontier Account and select No, I am a new customer and fill in the rest of the form.

Note: If you are registering a brand new version of Elite Dangerous, please enter the key for the base game FIRST or you may not be able to log in!

image

You will be sent a confirmation email with a link that completes the account creation process. Once you have confirmed your account, you will be able to log in to the launcher and play.

Note: Remember to register the all of the keys Steam shows you.

The website isn't working for me, can I register my key another way?

If you are having trouble registering your key or registering an account you can do so using the Frontier Store itself.


Help, I've run into a problem!

Common problems include the following:

  • The launcher tells me I do not have access to Elite Dangerous? This is likely because you have not yet registered all of your Steam keys. Go to the registration page again and enter the remaining keys from your Steam account.
  • My password is invalid and I cannot log in? If you weren't able to successfully register your Steam key, try disabling any addons in your browser before re-registering. You may also want to try the alternative method shown above.
Should you still have trouble registering or redeeming your Steam keys and cannot find the solution in our FAQs, please  create a ticket so the Frontier Support team can help. Be sure to fill in all requested information including each of the keys you were provided by Steam.



Do you need additional support on your issue?

Yes, Open a Ticket

Please Wait!

Please wait... it will take a second!