JWE Savegame
Receiving the error message "Operation Failed" when trying to save your progress in Jurassic World Evolution on PC (Steam)? Please follow this guide to help resolve this issue: https://support.frontier.co.uk/kb/faq.php?id=454
LAUNCH ISSUES
Are you having trouble launching Jurassic World Evolution™ on PC (Steam)? We've put together a helpful troubleshooting guide to help you here: https://support.frontier.co.uk/kb/faq.php?id=455

Registering your Steam key and creating your Frontier account

Updated: Tuesday 27th February 2018

When you first start the game from Steam it will pop up showing you the key(s) you need to redeem. Copy the Elite Dangerous key before clicking PLAY (you can return to this page at any time later on).

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If you already own a Frontier Account:
Enter the email address you use to log in to your Frontier Account and tick Yes, I have a password and fill in the rest of the form.

If you do not have an existing Frontier Account: 
Enter the email address you would like to use for your  Frontier Account and select No, I am a new customer and fill in the rest of the form.

Note: If you are registering a brand new version of Elite Dangerous, please enter the key for the base game FIRST or you may not be able to log in!

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You will be sent a confirmation email with a link that completes the account creation process. Once you have confirmed your account, you will be able to log in to the launcher and play.

Note: Remember to register the all of the keys Steam shows you.
 
The website isn't working for me, can I register my key another way?
If you are having trouble registering your key or registering an account you can do so using the Frontier Store itself.


Common problems include the following:

  • The launcher tells me I do not have access to Elite Dangerous? This is likely because you have not yet registered all of your Steam keys. Go to the registration page again and enter the remaining keys from your Steam account.
  • My password is invalid and I cannot log in? If you weren't able to successfully register your Steam key, try disabling any addons in your browser before re-registering. You may also want to try the alternative method shown above.
Should you still have trouble registering or redeeming your Steam keys and cannot find the solution in our FAQs, please  create a ticket so the Frontier Support team can help. Be sure to fill in all requested information including each of the keys you were provided by Steam.



Do you need additional support on your issue?

Yes, Open a Ticket

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