Due to a high number of orders there may be delays of up to 30 minutes for items purchased in the Frontier Store to appear in-game.
If you were experiencing any crashes with the 1.4 update for Planet Coaster, please ensure that you have the latest 1.4.2 update installed from Steam before restarting the game.
Registering your Steam key and creating your Frontier account
Updated: Saturday 18th November 2017
When you first start the game from Steam it will pop up showing you the key(s) you need to redeem. Copy the Elite Dangerous key before clicking PLAY (you can return to this page at any time later on).
If you already own a Frontier Account:
Enter the email address you use to log in to your Frontier Account and tick Yes, I have a password and fill in the rest of the form.
If you do not have an existing Frontier Account:
Enter the email address you would like to use for your Frontier Account and select No, I am a new customer and fill in the rest of the form.
Note: If you are registering a brand new version of Elite Dangerous, please enter the key for the base game FIRST or you may not be able to log in!
You will be sent a confirmation email with a link that completes the account creation process. Once you have confirmed your account, you will be able to log in to the launcher and play.
Note: Remember to register the all of the keys Steam shows you.
The website isn't working for me, can I register my key another way?
If you are having trouble registering your key or registering an account you can do so using the Frontier Store itself.
Common problems include the following:
Should you still have trouble registering or redeeming your Steam keys and cannot find the solution in our FAQs, please create a ticket so the Frontier Support team can help. Be sure to fill in all requested information including each of the keys you were provided by Steam.
- The launcher tells me I do not have access to Elite Dangerous? This is likely because you have not yet registered all of your Steam keys. Go to the registration page again and enter the remaining keys from your Steam account.
- My password is invalid and I cannot log in? If you weren't able to successfully register your Steam key, try disabling any addons in your browser before re-registering. You may also want to try the alternative method shown above.
Please wait... it will take a second!