PS4™
06/07/17 - We are currently investigating intermittent connection issues on PlayStation®4 for BT/Openreach customers. Please follow the steps in this FAQ to help prevent these issues.
GOLDEN PAINT JOB
Received an email about a Golden Paint Job? Check this article for further information.

Registering your Steam Key and creating your Frontier account

Updated: Friday 23rd June 2017

When you first start the game from Steam it will pop up showing you the key(s) you need to redeem. Copy the Elite Dangerous key before clicking PLAY (you can return to this page at any time later on).

Steam Product Code

The Frontier Launcher will load and prompt you to REGISTER or LOGIN. If you have not registered for a Frontier account already, please select REGISTER. This will take you to the registration page.

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On the registration page, please enter your email address and complete the rest of the form.

Note: If you are registering a new game for the first time, please enter your Elite Dangerous key first. You can add any expansions or DLC after registering the base game.

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You will be sent a confirmation email with a link that completes the account creation process. Once you have confirmed your account, you will be able to log-in to the launcher.

Click LOG IN on the launcher and enter your login details (tick remember me to skip this process in the future if on a private computer). A unique, one-time verification code will be sent to your email address which you can enter into the box shown.

Note: Closing the VERIFICATION CODE window before entering the code will invalidate that verification code. This email may take 1-2 minutes to arrive for some email providers.

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If you have launched the 'Elite Dangerous: Horizons' version of Elite Dangerous from Steam you will then be prompted to apply your Horizons Season Pass Steam product code to your Frontier account.


The website isn't working for me, can I register my key another way?

If you are having trouble registering your key or registering an account you can do so using the Frontier Store itself.


Help, I've run into a problem!

Should you encounter any problems when registering or redeeming your Steam Product Codes and cannot find the solution in our FAQ articles, please create a ticket using this link so the Frontier Support team can help you out directly. Please be sure to include all the requested information including any Steam Keys you have been given.



Do you need additional support on your issue?

Yes, Open a Ticket

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