If you're experiencing crashes with Planet Zoo and ensured that your computer meets the minimum requirements please send a support ticket including your .zoo file which can be located on your computer here: %USERPROFILE%\Saved Games\Frontier Developments\Planet Zoo\%USERID%\Saves
Keepers not feeding your animals? Please check that you have tried everything here. If the problem persists, please send a support ticket containing your .zoo file which can be located on your computer here: %USERPROFILE%\Saved Games\Frontier Developments\Planet Zoo\%USERID%\Saves

I have received a discount code for the Frontier Store. How do I use it?

Updated: Friday 3rd August 2018

Using Discount Codes

If you've received a discount code to use on the store, please follow the instructions below to obtain your discount.

  • Log into the Frontier Store using your Frontier Account
  • Add the items you wish to use your discount code on to your shopping cart (note that some discount codes only work on specific items)
  • Go to your shopping cart
  • Enter your code in the DISCOUNT CODES section and then click APPLY COUPON

You should now see your discount applied and you can complete your order as normal.

Note: Discount codes often have restrictions on them and you may find that not all products in your order can be discounted equally. Discount codes may also come with specific instructions which, if different to the above, should be used instead.

Should you have any trouble redeeming your code, or if your code is invalid, please get in touch with the support team using the button below and include the discount code in your ticket.

Do you need additional support on your issue?

Yes, Open a Ticket

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