This is the Frontier Developments Customer Support site.
The error message "You do not have access to Elite Dangerous" will appear at the bottom of the log-in screen if your Frontier Account does not contain the Elite Dangerous base game yet
Ensure you have redeemed your key for the base game (as shown below) to your Frontier Account by clicking REGISTER on the login screen of the launcher and filling in your login details and key. Alternatively, you can redeem any key here.
To locate your Steam keys, right click Elite Dangerous in your Steam library and select View CD Key.
Copy your key using the Copy Key to Clipboard button and redeem the key here.
Note: If you are registering a key that you've already redeemed, you will see an error telling you the code has already been used. You can check if you redeemed your code successfully on the 'My Orders' page.
Please wait... it will take a second!