Seeing "Please purchase/redeem Elite Dangerous" when logging in to the launcher after purchasing from Steam? Please follow the instructions here.

I don't see the correct Frontier Points balance

Updated: Monday 26th June 2017

If your Frontier Points balance is not displaying the correct amount, please try the following steps:

  1. If you are using an Xbox One, please clear your Xbox One cache. PlayStation® users please restart your console.
  2. Please check that the points have been purchased on the same account that bought Elite Dangerous.
  3. Re-load the store in-game.

Should your balance still not correctly displayed, please take a screenshot of what you see on your end and create a ticket so we can look into this for you.

Do you need additional support on your issue?

Yes, Open a Ticket

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