Arx Purchases Via Steam
If you have recently purchased Arx on steam and they haven't appeared in your account, please see this page for advice.
Current Response Times
Due to an increase in workload, and a change in our working practices due to Covid-19; we are having to prioritise help tickets that are preventing users from playing our games. Whilst we aim to address every ticket in the order received, this may mean some tickets receive a reply outside of the response time below. We apologise for this inconvenience and thank you for your patience and understanding.


This is the Frontier Developments Customer Support site.

Planet Coaster on Steam FAQ

Updated: Tuesday 13th November 2018

Planet Coaster was released on 17th November 2016. Please see a summary of our frequently asked Steam-related questions about Planet Coaster.

Is the Steam Client a requirement?

Yes, Planet Coaster makes use of a lot of Steam's features, including the Steam Workshop and so requires Steam in order to play.

I don’t have a Steam account, how do I get one?

It’s free! You can create an account and download Steam here:

Does Planet Coaster use Steam Workshop?

Yes. Sharing what you build is a huge part of Planet Coaster and the Steam Workshop is built into the game to help you do just that.

Does Planet Coaster support Steam Cloud Saves?

Yes. The parks you build and your career progress all support Steam's Cloud Saves feature so you can play on multiple computers without needing to start again.

Does Planet Coaster support Steam Family Sharing?

Yes. If you share your computer with other members of your family, they will be able to play on their Steam Account with their own career and saved games. Learn more about Steam Family Sharing here:

Does Planet Coaster support Steam Offline Mode?

Yes. The first time you load Planet Coaster it will require an internet connection, but you can then enable Steam's offline mode if you need to play without an internet connection in the future.

Does Planet Coaster support multiple languages?

Yes. You can find the list of supported languages on our Steam product page.

Can I buy Planet Coaster on the Frontier Store?

Yes. Planet Coaster can be purchased on the Frontier Store here:

I'm creating a brand new Steam Account, will it be a Limited User Account?

No! New Steam accounts are normally subject to a few limitations, these are known as Limited User Accounts. These limitations are immediately lifted when Planet Coaster is added to your Steam Account. This means you can get stuck in and make use of the Steam Workshop and the rest of Steam's features immediately and without restriction.

Are you going to support other platforms?

Planet Coaster is currently only being developed for Windows PC.

Can I record video, stream, or share screenshots of the game publicly?

Yes! You can show off your Planet Coaster creations to the world!

I think I've found a bug! What do I do?

We hope you don't encounter any bugs when playing Planet Coaster, but if you do, you'll be happy to hear we have a dedicated bug reporting section of the official forums where our QA team are on hand to investigate.

What are the minimum system requirements to play Planet Coaster?

The latest minimum and recommended system requirements will be shown on our Steam page.

Do you need additional support on your issue?

Yes, Open a Ticket

Please Wait!

Please wait... it will take a second!