PS4™
06/07/17 - We are currently investigating intermittent connection issues on PlayStation®4 for BT/Openreach customers. Please follow the steps in this FAQ to help prevent these issues.
GOLDEN PAINT JOB
Received an email about a Golden Paint Job? Check this article for further information.

I have just bought Elite Dangerous but I can't log in to the Launcher!

Updated: Thursday 8th September 2016

If you've bought Elite Dangerous recently - or added Steam keys to your Frontier account - and then attempted to log in immediately after, we're aware of some cases when the product will not register immediately. As such, the login verification process will fail.

In these cases we have found that simply rebooting your computer should resolve the issue. However if your product has not become available to you after a restart within one hour, please get in contact so we can investigate further.

Product registration is being checked now and we hope to resolve any discovered issues shortly.



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