To help Elite players experiencing launcher issues, please read the following
before contacting Frontier Support to help you further. Thank you.
Xbox Live Status
"PlayStation Network" Status
"You do not have access to Elite Dangerous" Error Message
Registering your Steam key and creating your Frontier account
How do I link my PSN account to a Frontier Account on PlayStation®4?
Why am I not receiving verification emails or codes when logging in?
Jurassic World Evolution 1.6 & Cretaceous Dinosaur Pack Launch
I get a validation error when downloading or updating Elite Dangerous using the launcher
How to fix common problems with the Elite Dangerous launcher
I don't receive the verification email when registering my PS4™ account
How do I redeem a code I received as a gift, giveaway, or prize?
I have received a discount code for the Frontier Store. How do I use it?
Response Time :
Under 24 hours
FAQ article: Unknown or invalid
Frequently Asked Questions
Click on the category to browse FAQs.
Account Support (3)
Helping with any Account related issues that you may have encountered on Xbox One
Bugs & Errors (2)
Details known bugs & error messages
ED: Horizons Questions (3)
Information on all your Elite Dangerous: Horizons Questions
Gameplay Issues (5)
Gameplay issues with Rollercoaster Tycoon 3
Gameplay Support (2)
Planet Coaster Gameplay Questions
Player Guide (5)
A guide on some of Elite Dangerous' basic functions
Technical Support (19)
More advanced technical troubleshooting steps
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