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How do I link my PSN account to a Frontier Account on PlayStation®4?

Updated: Thursday 29th June 2017

When first starting Elite Dangerous on PS4® you will be required to link your PSN account (here we use our FDEV account as an example) to a Frontier Account. This can be either a brand new account or an existing account.


I don't have an existing Frontier Account, how do I create one?

If you don't have a Frontier Account already, please follow the steps below to create one.

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1. Select CREATE NEW


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2. Enter your email address and chosen password, select the appropriate checkboxes and click CREATE ACCOUNT 


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3. Confirm that you wish to create and link this new account by clicking YES


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4. A verification code will be emailed to you in an email titled 'Authenticate with Elite Dangerous'. Please enter this case-sensitive code into the VERIFICATION CODE box as shown above.

Note: This email is often filtered or sent to spam folders so be sure to check all locations for your verification code. You can get a new code by selecting RESEND CODE on your PS4®. Requesting a new code or entering an incorrect code will invalidate any previous validation codes.

5. You can now create your Commander! Please note, the email address used to create your Frontier Account can be used to log in on the  Frontier Support website, and on FrontierStore.net. and is your main point of contact should we ever need to get in touch with you.


I have already created a Frontier Account, can I use my existing account?


If you already have a Frontier Account then you can use it instead as long as it doesn't already have a PlayStation®4 version of Elite Dangerous attached to it. You can register one version of each platform for Elite Dangerous to any Frontier Account at a time. Current platforms are PlayStation®4, Xbox One, and PC/Mac.

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1. Select the LOG IN TO EXISTING button.


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2. Enter the email address and password for your account. Accept the Terms and Conditions once viewed by selecting the VIEW EULA button. You can also opt-out of PlayStation®4-specific emails if you wish. Once completed, select the CONFIRM button to log in.

Note: If you have trouble remembering your password, you can select the FORGOTTEN PASSWORD? button which will open a web page to help you recover your account and create a new password.


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3. A verification code will be emailed to you in an email titled 'Authenticate with Elite Dangerous'. Please enter the case-sensitive code into the VERIFICATION CODE box as shown above.

Note: This email is often filtered or sent to spam folders so be sure to check all locations for your verification code. You can get a new code by selecting RESEND CODE on your PS4®. Requesting a new code or entering an incorrect code will invalidate any previous validation codes.

4. You can now create your brand new PlayStation®4 Commander!


When I link my account I see the message 'An unexpected error occurred'.

If you see this message when creating a brand new Frontier Account it's often because your email address is already used for a Frontier Account. In this case, you can successfully link your account by following the LOG IN TO EXISTING process instead of creating a new account during the account linking process.

If you've tried linking an existing account and still see this error, please contact us by creating a ticket using the buttons at the bottom of this article and the Customer Support team will be in contact shortly to help.




Do you need additional support on your issue?

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