STORE
Due to a high number of orders there may be delays of up to 30 minutes for items purchased in the Frontier Store to appear in-game.
PLANET COASTER
If you were experiencing any crashes with the 1.4 update for Planet Coaster, please ensure that you have the latest 1.4.2 update installed from Steam before restarting the game.

I don't receive the verification email when registering my PS4™ account

Updated: Thursday 17th August 2017

If you cannot receive our verification emails, please check your spam folder and any email filters you may have set up. It's also wise to check that your email is correct on your account settings page here: https://www.frontierstore.net/customer/account/edit/

Should you still be unable to receive our emails, please consider adding all of the following three emails to your email account's list of approved senders, or your contacts list:

no-reply@zaonce.net
no-reply@elitedangerous.com
support@frontierstore.net

If you are unsure how to do this please use the following guide from onlinegroups.net or contact your email provider.

If you are still unable to recieve any emails from the addresses above then we might need you to try using a different email provider. Please setup your alternative email with another provider and then retry the verification process. If you have already set up your Frontier Account, you can change the email address associated with it by going to your account page here: https://www.frontierstore.net/customer/account/edit/



Do you need additional support on your issue?

Yes, Open a Ticket

Please Wait!

Please wait... it will take a second!