Arx Purchases Via Steam
If you have recently purchased Arx on steam and they haven't appeared in your account, please see this page for advice.
Current Response Times
Due to an increase in workload, and a change in our working practices due to Covid-19; we are having to prioritise help tickets that are preventing users from playing our games. Whilst we aim to address every ticket in the order received, this may mean some tickets receive a reply outside of the response time below. We apologise for this inconvenience and thank you for your patience and understanding.


This is the Frontier Developments Customer Support site.

A Guide on Crime & Punishment

Updated: Thursday 12th December 2019

How do fines and bounties work?

  • When you commit a crime, a fine or bounty is applied to your ship.
  • Fines never mature into bounties and bounties never become dormant or expire.
  • If you commit a crime in another pilot’s ship during multicrew the fine or bounty will be applied to your most valuable ship.
  • Fines can be paid at security contacts, however, bounties can only be paid at Interstellar Factors when your Notoriety is at zero.
  • New for 3.1: You can now hand yourself into security contacts if you have a bounty and a zero notoriety rating. Handing yourself in will pay off the bounty and result in deportation to the nearest detention center.
  • If your ship is destroyed with a detected bounty you will respawn in a Detention Centre, where you will need to pay off all valid fines and bounties in that jurisdiction.

What other types of bounty are there?

  • Interstellar bounties are issued when fines and bounties for factions aligned within a superpower become too high. They are valid in any jurisdiction governed by that superpower or their associated minor factions.
  • Power bounties are issued for Powerplay related crimes. They do not affect starport services access and are only valid in Powerplay-specific scenarios. Currently, power bounties can be paid off at Interstellar Factors.
  • Pilots Federation bounties are issued for illegal PVP crimes. They are valid in all non-anarchy systems.

What are hot ships and modules?

  • When a bounty is applied to your ship it is “hot”. All equipped modules also become hot.
    - Stored ‘hot’ modules will need to be cleaned (at 5% of their rebuy cost) before being transferred to a clean ship
    - Hot modules in storage will not be cleaned when paying off fines/bounties on a hot ship, potentially incurring extra costs if you have a low-value fines/bounties
  • While docked in a jurisdiction where your hot ship is wanted your Starport Services access is restricted.
    - Ships can access outfitting anywhere except Starports controlled by a faction that has issued a bounty or fine against them.
    - Basic refuelling will be available at all Starports that offer the service regardless of a ship’s legal status
  • Hot ships can be cleaned at Interstellar Factors if your Notoriety is at zero.
  • Hot ships can be sold for a significantly reduced profit.

What is Notoriety?

  • When you commit a murder your Notoriety is increased by one unit up to a maximum of ten. 
  • Notoriety is applied to your commander, not your ship.
  • The higher your Notoriety, the higher the bounty on your head.
  • If you murder another player (i.e. not an NPC) the higher your Notoriety, the lower their rebuy cost.
  • If your Notoriety becomes too high you will attract the attention of the ATR. 
  • Notoriety decreases one unit every two hours of play when obeying the law.
  • Notoriety does decay while docked, however, it will not update in your statistics until you undock and jump to supercruise.

What is the ATR?

The Advanced Tactical Responders are heavily armed security ships. They are tasked with stopping high-Notoriety commanders, either by forcing them out of a system or destroying them.

For some more information on the Crime and Punishment system, please visit here. Please note, this may not be the most up to date.

Do you need additional support on your issue?

Yes, Open a Ticket

Please Wait!

Please wait... it will take a second!