If you're experiencing crashes with Planet Zoo and have ensured that your computer meets the minimum requirements please send a support ticket including your .zoo file. If you cannot locate your save file, please follow the instructions on this FAQ.
Arx Purchases Via Steam
If you have recently purchased Arx on steam and they haven't appeared in your account, please see this page for advice.
As of the March 28 th 2019 forum update, your forum account no longer needs to be separate from your Frontier account. Your Frontier account can now be used to log into the Frontier Store, Elite Dangerous and the forums.
In order to link the two accounts together so that you can access the forums using your Frontier account but retain your forum account’s post history, please do the following:
Finally, select Associate with Login With Frontier and log in with your Frontier account.
Your Frontier account should now have your old forum account’s post history associated with it. Please remember to log into the forums using your Frontier account login details going forward.
If you are unable to log in to the forums or encounter an error linking your forums account to your Frontier account, please do not use the 'log in with Frontier' option.
Instead, if you have created a forums account before March 25th, 2019, please log in using the second option here: https://forums.frontier.co.uk/login/ using the email address/username and password from your old forums account.
To create a Frontier account for use on the Frontier forums, please click here, next please select 'Register with Frontier'.
This will open up a new tab in your browser, please fill in the required information and click 'submit'.
After this, you will be prompted to verify your email address, once completed, close this tab and then select 'Log in with Frontier' above to log in.