Arx Purchases Via Steam
If you have recently purchased Arx on steam and they haven't appeared in your account, please see this page for advice.
Current Response Times
Due to an increase in workload, and a change in our working practices due to Covid-19; we are having to prioritise help tickets that are preventing users from playing our games. Whilst we aim to address every ticket in the order received, this may mean some tickets receive a reply outside of the response time below. We apologise for this inconvenience and thank you for your patience and understanding.

Welcome!

This is the Frontier Developments Customer Support site.

Where can I find my Planet Zoo save games?

Updated: Thursday 28th November 2019

Your Planet Zoo save files and parks can be found in Windows' default folder for game saves:

C:\Users\*YourUserName*\Saved Games\Frontier Developments\Planet Zoo



Do you need additional support on your issue?

Yes, Open a Ticket

Please Wait!

Please wait... it will take a second!