If you're experiencing crashes with Planet Zoo and have ensured that your computer meets the minimum requirements please send a support ticket including your .zoo file. If you cannot locate your save file, please follow the instructions on this FAQ.
Arx Purchases Via Steam
If you have recently purchased Arx on steam and they haven't appeared in your account, please see this page for advice.

Where can I find my Planet Zoo save games?

Updated: Thursday 28th November 2019

Your Planet Zoo save files and parks can be found in Windows' default folder for game saves:

C:\Users\*YourUserName*\Saved Games\Frontier Developments\Planet Zoo

Do you need additional support on your issue?

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