Arx Purchases Via Steam
If you have recently purchased Arx on steam and they haven't appeared in your account, please see this page for advice.


This is the Frontier Developments Customer Support site.

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Help Topic:

This ticket is for Elite Dangerous Series with regards to Networking Issue- change

Contact Information

PC - Networking Issue

After you have launched the game if you are having trouble connecting at all and cannot play please let us know the details.
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Please try the following guide, at the end of this it will help you generate a detailed Netlog:

If you have had a 'Connection Error', please provide us with the 'Error Code' shown. If you did not receive an error code or do not know it, please state this above. Providing this code will help us identify and resolve your issue quickly.

Issue Description

Please describe the issue you're facing

Please avoid submitting more than one form per issue.
Issue Details:
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