Arx Purchases Via Steam
If you have recently purchased Arx on steam and they haven't appeared in your account, please see this page for advice.

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Help Topic:

This ticket is for Elite Dangerous Series with regards to Lost In-Game Assets- change


Contact Information


PC - Lost Items Enquiry

If you experienced a verified bug in Elite Dangerous and lost some in-game assets as a result, you may report this issue to us for further investigation. We cannot guarantee the return of any assets.

Your FID can be found in bottom left-hand corner of the Elite Dangerous main menu. https://bit.ly/2RwVXdg

Please select relevant options to help Frontier Support with your enquiry. We cannot guarantee the return of any assets.

Please use the date format and state your timezone (DD-MMM-YY HH:MM) e.g. 31-JAN-2019 13:41 GMT
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Please upload your latest Journal log file (max of 3 files) to help us investigate your loss. For help locating this please see here: https://support.frontier.co.uk/kb/faq.php?id=372

Issue Description

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Issue Details:
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