Arx Purchases Via Steam
If you have recently purchased Arx on steam and they haven't appeared in your account, please see this page for advice.


This is the Frontier Developments Customer Support site.

Something to try first

Can I gift games and game extras?

Elite Dangerous and Planet Coaster

We do not support the gifting of games on the Frontier Store at this time, however, gifting of games is currently available for both Elite Dangerous and Planet Coaster via Steam.
You can see the Steam gifting guide here for further help:

Elite Dangerous Game Extras

Elite Dangerous Game Extras can be gifted through the Frontier Store by ticking the 'This is a gift' box on the product page:


You will need the recipient's email address to send gifts from our store, so please double check that you have the correct email address.

If you run into any trouble with this please do get in touch with the support team by clicking the blue button below to open a ticket.

Open a Ticket

Please fill in the form below to open a ticket.

Help Topic:

This ticket is for Elite Dangerous Series with regards to Gifting- change

Contact Information

Elite Gifting Form

If you are having trouble sending or receiving a gift on our store please fill out as many details as possible so that we can help.

Please let us know the exact name of the item that you would like to gift.

Please enter the exact email address of the person who you would like to send your gift to.

Please enter the exact email address of the person who purchased the gift (if applicable).

Please enter your Frontier Store order number if known.

Issue Description

Please describe the issue you're facing

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