Arx Purchases Via Steam
If you have recently purchased Arx on steam and they haven't appeared in your account, please see this page for advice.


This is the Frontier Developments Customer Support site.

Open a Ticket

Please fill in the form below to open a ticket.

Help Topic:

This ticket is for Elite Dangerous Series with regards to Lost In-Game Assets- change

Contact Information

PS4 - Lost Items Enquiry

If you experienced a verified bug in Elite Dangerous and lost some in-game assets as a result, you may report this issue to us for further investigation. We cannot guarantee the return of any assets.

Your FID can be found in bottom left-hand corner of the Elite Dangerous main menu.

Please enter the email address attached to your frontier account.

Please enter the email address attached to your PSN account.

The value (or estimated value) of your losses.

Please use the date format and state your timezone (DD-MMM-YY HH:MM) e.g. 31-JAN-2019 13:41 GMT

Issue Description

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